Salesforce’s Service offerings include:
- Sales, to store data, monitor leads and progress, forecast opportunities, gain insights through analytics and relationship intelligence and deliver quotes, contracts and invoices
- Service, which enables companies to deliver trusted and highly personalized customer service and support at scale
Its Service offerings also comprise flexible platform that enables companies of various sizes, locations and industries to build business apps to bring them closer to their customers with drag-and-drop tools; online learning platform that allows anyone to learn in-demand Salesforce skills; and Slack, a system of engagement.
Further Service offerings include:
- Marketing, which enables companies to plan, personalize and optimize one-to-one customer marketing journeys
- Commerce, which empowers brands to unify the customer experience across mobile, web, social and store commerce points
- Tableau, an end-to-end analytics solution serving various enterprise use cases
- MuleSoft, an integration offering that allows its customers to unlock data across their enterprise
The company provides its Service offerings for customers in financial services, health care and life sciences, manufacturing and other industries.
The company also offers professional services and in-person and online courses to certify its customers and partners on architecting, administering, deploying and developing its service offerings. The company provides its services through direct sales and consulting firms, systems integrators and other partners.
The $325 Goldman Sachs price objective towers above the consensus target of $237.48. Salesforce stock closed at $213.29 on Thursday, so hitting the Goldman Sachs target would be almost a 45% gain.
Shift4 Payments
While lesser known than some of the big-time digital payment competition, this very solid company has big upside potential and some feel it is a takeover target. Shift4 Payments Inc. (NYSE: FOUR) provides software and payment processing solutions in the United States.
The company provides omnichannel card acceptance and processing solutions, including credit, debit contactless card; Europay; Mastercard and Visa; QR Pay; and mobile wallets. It provides alternative payment methods; merchant acquiring; proprietary omnichannel gateway; complementary software integrations; integrated and mobile point-of-sale (POS) solutions; security and risk management solutions; reporting and analytical tools; and web-store design, hosting, shopping cart management and fulfillment integration; and tokenization, payment device and chargeback management, fraud prevention and gift card solutions.
Its VenueNext provides mobile ordering, countertop POS, and self-service kiosk services, as well as a digital wallet to facilitate food and beverage, merchandise and loyalty for stadium and entertainment venues. Shift4Shop offers an e-commerce platform that provides everything a merchant needs to build their business online.
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